Privacy Policy

 

At Shoning, we respect our customers' privacy. This privacy policy ("Policy") applies to all Shoning activities, including, but not limited to websites, mobile sites, services, applications, platforms and tools where this Policy appears or is linked (collectively, our "Website"). This Policy is to inform you about how we collect, use, share, and protect personal information. By providing information to us you consent to our use of the information you provide in accordance with this Policy. Any reference to our Website includes its e-mail, text, live chat, and other electronic messages. If you do not agree with this Policy or our practices, you may not use our Website. This Policy may change from time to time and is incorporated into our Website Terms of Use. Your continued use of our Website constitutes your acceptance of those changes. We encourage you to review this Policy periodically.

Information We Collect

There are several ways we may obtain information about you, including through (A) information you provide to us directly; (B) information that we automatically collect; and (C) information we receive from third parties. This includes data that identifies you personally whether directly (i.e., your name) or indirectly (i.e., information about your online use).

Information You Provide

We collect personal information about you in various ways, online, offline, and by telephone. The types of personal information we may collect include:

 

• Information You Provide When You Interact with our Website
  • We collect your name, postal address, email address, mobile or other telephone number, username and password if you register an account with us.
  • We collect content information you provide, including photos and comments.
  • We collect customer service inquiries, and related history that you share with us.
  • We collect information you provide regarding your personal or professional interests, date of birth, anniversary date, demographics (such as gender, occupation, income and marital status), experiences with our products, and shopping and contact preferences.
  • We also may collect information about the location of the devices used to access the Website ("Location Data"). Location Data includes: (a) the location of the mobile device or tablet derived from GPS or WiFi use; (b) the IP address of the mobile device or tablet or internet service used to access the Website; and (c) other information made available by a user or others that indicates the current or prior location of the user, such as geotag information in photographs. If you do not want us to collect Location Data from your device, please delete or disable the location settings on your device or tablet. Note, however, that disabling the location setting may affect your ability to access and use our site.

• Information You Provide When You Make a Purchase. If you make a purchase from us, we collect a credit/debit card number and related financial information (such as CVV, expiration date, and billing address), or other payment information (such as via PayPal or Apple Pay), depending on the form of payment you choose. We also collect purchase, return, wish list and transaction information.

• Information You Provide about a Third Party. If you send someone else a communication from the Website, such as sending an invitation to a friend, the information you provide (e.g., name, e-mail address) will be used to facilitate the communication.

Information Automatically Collected

Whenever you visit our Website, we, and our third-party advertisers and service providers, may use a variety of technologies such as cookies, web beacons, pixel tags, log files, local shared objects (Flash cookies), HTML5 cookies, or other technologies to automatically or passively collect certain information about your online activity, such as the following:

• Computer or Device Information. We may automatically collect about your Internet Protocol (“IP”) address or other unique identifier or information from the computer, mobile device, tablet or other device you use to access the Website, including but not limited to your IP address, unique device identifier, browser characteristics, domain and other system settings, search queries, device characteristics, operating system type, language preferences, referring URLs, actions taken on our site, dates and times of website visits, metadata and other information associated with other files stored on your device. Through these automated collection methods, we obtain "clickstream data," which is a log of the links and other content on which a visitor clicks while browsing a website. We may link certain data elements we have collected through automated means, such as your browser information, with other information we have obtained about you for the purposes described below, and to let us know, for example, whether you have opened an email we sent to you. While you can change your cookies settings in your browser, without cookies, you may not be able to use all of the features of our Website.

• Usage Information. We may use local shared objects to collect and store information about your preferences and how you interact with our Website, including the date and time of your visits, the areas or pages you visit, the amount of time you spend viewing or using the Website, the number of times you return to the Website, other click-stream or site usage data, emails that you open, forward or click-through to our Website, and other sites that you may visit. These technologies help us recognize you, customize or personalize your shopping experience, store items in your online shopping cart between visits, and analyze the use of our services and solutions to make them more useful to you. These technologies also allow us to aggregate demographic and statistical data and compilations of information, which may include personal information, and share this information with our business partners and service providers that provide products and services to us. 

How We Use the Information We Collect

We may use the information described above for the following business purposes:

• to provide our Website and its contents to you;
• to provide requested products and services;
• to process and track orders;
• to respond to comments, questions, or concerns;
• to prevent and detect fraud and other unlawful activity, claims and other liabilities;
• to alert you about a product safety announcement or recall or correction of an offer, promotion, or advertisement;
• to keep a record of our interactions with you;
• to carry out our obligations and enforce our rights; and
• to comply with and enforce applicable legal requirements, relevant industry standards, contractual obligations and our policies.

We may use the information described above for the following commercial purposes, and may seek consent prior to such use, depending on your jurisdiction:

• to improve or develop new services and product offerings;
• to identify, offer, and contact you with personalized content and advertising, including newsletters, articles, product;
• or service alerts, new product or service announcements, savings awards, event invitations, and other information;
• to conduct market research, surveys, and similar inquiries to help us understand trends and customer needs across product categories or customer groups;
• to enroll you in loyalty or other programs, and enter you into sweepstakes and promotions or contact you regarding a contest prize;
• to notify you of changes to our Website or any products or services we offer;
• for marketing and promotional purposes; and
• to ensure that your shopping experience is as easy and pleasant as possible.

In addition, we may use the information in other ways for which we describe at the time of collection.

Further, we may use information collected through cookies, web beacons, pixels, web server logs and other automated means for purposes such as customizing our users' visits to our Website, delivering content tailored to our users' interests and the manner in which our users browse our Website, and managing our Website and other aspects of our business.

How to Contact Us

If you have any questions or concerns about this Privacy Policy or the practices described herein, please contact us by clicking here. 

Your rights under the California Consumer Privacy Act

The California Consumer Privacy Act (CCPA) provides you with rights regarding how your data or personal information is treated. Under the legislation, California residents can choose to opt out of the “sale” of their personal information to third parties. Based on the CCPA definition, “sale” refers to data collection for the purpose of creating advertising and other communications. Learn more about CCPA and your privacy rights.

We value customer privacy and we do not sale their personal information to third parties.